Customer Reviews and Feedback
Hi Cleo, I just wanted to say a massive thank you for today for all yours, Richard, Chris & Nick's help, it was wonderful to meet you all and we all enjoyed the day throughly. You made us feel at ease and have to say I absolutely love Flowpoint Fine.
Lisa and myself are over the moon after meeting you both, you are welcome down to us anytime and when the shop is open you're welcome to come down. We hope you had a safe journey home and we look forward to speaking with you soon
For anyone unsure whether to try Flowpoint Paving Grout or not. I tried it for the 1st time today after hearing so many horror stories and can honestly say I won't ever use anything else again!
If you stay on top of it, understand the weather conditions and how quickly or slowly it'll take to go off, whilst keeping the surface moving - then it's great.
Lovely Product!!
I cannot thank Cleo and Rich enough from the paving experts.After receiving some damaged bags of grout supplied but not delivered by them, they were with me the following day on site with replacement bags as well as a freebie.I did not expect this at all when I let themKnow of the damaged goods, and being 1.5 hrs away from their base I was a little taken a back with their understanding and kindness along with speed to get to me.I will continue to use their services for a long time especially after meeting them in person, and once again I am very grateful for what they did for me.Thanks again Cleo and Rich.RegardsLewis Mitchell
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I would just like to thank Poppy and Richard at The Paving Experts for your excellent service. Although a product we ordered ended up not being in stock, you both pulled out all the stops to get it delivered to my home address, so that work could continue. A test of excellent service is not just when things go right, but how a company deals with things, when things go wrong. Your service was excellent, thank you both.
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I would highly recommend this company it’s the first time I’ve used the product and the company, the lady on the phone could not do enough to help me and give me advice, ones i decided to use a product I called them and within a few hours it was delivered they also gave me a free squeegee and they hired me the cleaning machine amazing service really good
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I have a small patio and after doing my research found the Nexus to be the best option for me.I got the list of local suppliers and needed advice on how many tubs to use.I initially spoke with Katy who did a calculation of the specs she asked for, but they were able to supply all I needed except one, which was ordered for me and sent to my home the next working day.I collected what was available and spoke with Cleo who had a real understanding of the product, lots of great advice.The tub sent arrived exactly as promised, I'm just waiting for a slightly cooler day to lay the product, as its been 35 deg c in my garden.I can highly recommend the company for their customer care and very sound knowledge of the products available
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We called The Paving Experts on 24/08/2021 extremely last minute in desperate need of 10 containers of ProJoint. Within an hour, they had got the product ready for collection and I raced over to grab it. They helped by putting plastic in the boot and sanitised everything before collection. Absolutely amazing service, and not something you come across very often at all! They are all lovely people and willing to do anything to help, they even cancelled a meeting so we could collect the items. Our paving looks amazing too. Thanks so much!
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I have purchased two grabos from this company, and both times the service has been absolutely spot on, nothing is too much trouble, always happy to help and fast to respond. I wouldn’t hesitate to recommend these guys and will be buying more bits in the future for sure.Keep up the awsome work and first class customer service 😁😁
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I've recently purchased 28 bags of Flowpoint from The Paving Experts and both the product and customer service were fantastic. Flowpoint is so quick and easy to use and gives a fantastic finish. Far better than a sand and cement mortar. The time and labour saving easily covers the cost of the product. Poppy was incredibly helpful on the phone and Cleo was fantastic at the warehouse upon collection. I can't recommend these guys enough.
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A bit about
The Paving Experts
"We are a family owned and run online merchants, based in Staffordshire, set up to provide landscaping, construction & building materials for all of your building needs."
We stock a wide range of patio grouts, paving and pointing materials – such as Ultrascape Flowpoint Rapid Set Grout, EASYJoint, Larsen FJM and Ultrascape Pro-Prime. As well as supplying pothole repair materials, such as Ultracrete Instant Road Repair Cold Lay Tarmac, Ultracrete Permanent Pothole Repair, floor leveling compounds, tile adhesives and grouts.
Stockists of high-quality paving materials, we choose our range carefully, always assessing the manufacturers’ commitments to quality formulas, continued innovation, compliance and ethics. As such, we’re proud to stock a range of landscaping supplies from popular construction brands including Instarmac, Larsen, Nexus, Probst and Raimondi.
Ordering is simple! You can order online or give us a call on ️0845 862 1099. We offer either a Standard 3-5 working day Delivery, a Premium Next Day Delivery, a local delivery if you are within 30 miles of Tamworth, or a click and collect service from our yard.
Free direct delivery is provided on all full pallet quantities within England & Wales (a small charge applies to Scotland)*. We deliver small packages such as a couple of bags of paving grout via DHL courier service. Smaller pallet quantities are delivered by our delivery partners, on either 26, 18 or 7.5 tonne tail lift vehicles, dropped kerbside.
If we can help with any questions or queries please call one of our expert team on ️ 0845 862 1099 or email us at orders@thepavingexperts.co.uk.
