Meet Nick Holmes
Technical Support Manager at Instarmac Group plc

About Me

“I have been working as a Technical Training Manager for over 14 years now and during this time I’ve developed a lot of knowledge about the construction, highways, streetscape, and landscaping industries. I work closely with architects, specifiers, major contractors, sub-contractors, landscapers and merchants.” 

Nick’s role as Technical Training Manager for Instarmac Group plc is to educate and inform their customers about the technical properties and capabilities of Instarmac’s range of products. Nick troubleshoots issues that they may be having to ensure they feel comfortable and confident in using the UltraCrete and UltraScape range of products, so that their projects run smoothly and faultlessly. 

Nick has been with Instarmac for the majority of his career and loves the work he does. Nick’s role demands that he fully understands the intricacies of the products so that he is able to answer a multitude of challenging questions with confidence. 

Nick says “I enjoy working in a hands-on educational role, I particularly love the face-to-face elements which mean I can establish instant feedback on the performance of our products, to feedback to our lab and technical department. The input I receive by providing training on a daily basis to our customers helps to further develop the current range of products and gives us ideas to create development opportunities.”

Career Pathway

Nick has been at Instarmac for nearly 15 years and has progressed through the business to Technical Training and Site Support Manager. Nick’s role involves educating, coaching and training their large customer base of contractors and merchants. Nick is responsible for training people on a daily basis on how to use products such as UltraScape flowpoint slurry paving grout, and the BBA HAPAS approved manhole reinstatement products – Instant Road Repair, SCJ, QC10, PY4/5, M60 to name a few. 

Nick says “I’m also a Black Belt in Judo, and have been coaching children as a volunteer since 2004 at Mercia Judo Kwai, one of the top Judo Kwai Clubs in the Midlands.” 

He continues “I love spending time with children & people of all ages and get great enjoyment from teaching & coaching. My role at Instarmac and the volunteer work I do with Judo Kwai are actually very similar. At Instarmac I educate our customers to give them confidence using our products and at Mercia Judo Kwai I teach, coach and mentor children to develop their Judo skills and gain physical confidence and mental resilience which helps them in their day-to-day life.”

Qualifications and Professional Development

With nearly 15 years working within the highways industry in a technical and training capacity, Nick has gained huge amounts of experience across the whole of the construction industry. Nick is now fully accountable for all internal staff product training and their continued professional technical development. This involves the development of training programs, assessing training and development needs, helping Instarmac’s employees to develop the skills and knowledge across the wide range of products, creating training manuals, presenting in-person training sessions and continually monitoring training for its effectiveness.

Nick says “Alongside this I also provide all technical support on-site, including ensuring adherence to manual handling, and protecting safeguarding, across all utility sectors and local authorities within Europe and beyond. It’s a job I love and am passionate about, I hope to continue to develop my professional career with Instarmac, I feel respected for what I do and enjoy making a difference each day!”

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